After searching into our own UI we worked closely with the product owners to try and condense the user feedback into manageable stories that could be delivered within our arranged timeframe. Testing for this project would be a mixture of in-house and with Sony in Japan and they had a very strict schedule to keep to. With this in mind we couldn’t use our usual agile workflow and it was decided that we would not be focusing on minimal viable product and would be trying to release the highest quality in the first try.
We approached the project with our key issues at the forefront, splitting our time and resource across the various sections of the UI.
A big section of the work was focused on merging the Sony android home screen with YouView content, we wanted to include various promotional material from our shareholders to make the user aware of the content that they now had and to increase usage of On Demand material. Before the YouView Sony proposition there was not a way for the user to receive all the UK Catch up content so we wished to make this clear to the user. Add image of sony home showing players
The Setup journey was seen as a key entry point for our stakeholders and we agreed with Sony that we would take ownership of our own onboarding process. Initial concepts of this were shared with Sony although we were informed that Google actually owned the onboarding process design, so we had to align with the information passed over from them.
We also wanted to approach the power of our search functionality. The user feedback had informed us that navigating search journeys with the use of the remote control was tricky for some people and impractical for most. With this in mind we opened up to using an on screen keyboard, something that hadn’t been created before inside our Ui. This was a controversial topic as there was considerable push back for this feature and only by presenting a variety of ideas and implementations did we import this